Thursday, May 12, 2016

Delayed sending of emails from a SAP system

You can configure the SAP system to send and receive emails using transaction SCOT.

I will not go into the details of how to configure inbound and outbound emails in SCOT but rather will address one common problem ...emails taking 1HR to be sent and to reach the recipient!!! 

I doubt if by any measure 1HR can be considered an OK duration. I have seen numerous blogs and discussions with so many suggestions on how to change the frequency of the SAP job responsible for triggering the sending of emails but the solution that actually works is one!

Check the system time zone and application server time zone ( the host machine time zone at OS level) in any transaction goto SYSTEM tab then STATUS . Ensure the time is the same for the two.

If not confirm the time zone of the host machine and to change time zone setting in SAP use transaction STZAC ...just make sure the SAP application and host machine time zones are the same! thats the trick! :-) 

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