Process Overview

Sometimes you receive complaints from users on slow system performance. A good place to check on which processes (reports) are being run by which users, how much CPU time and the status of the work process is in transaction SM50 or SM66 ( if you have more than one SAP instance running on the same application server).

Here you get a good overview and if you notice anything unusual i.e a Dialogue work process a very high runtime or in RED then you can contact the indicated user and ask them to either run the report in the background or at off peak hours.

At times the user may be unaware that the report is still indicated as running yet he/she even logged out of the system (for many reasons this may happen!) . In this case you can go to transaction SM04 , search for the user name then highlight the user --> click on sessions TAB then on the new pop up select the session number and click on end session button OR highlight the username --> select USER tab at the screen top --> then Log off user --> system wide

Next time we will delve deeper into the SM04 transaction :-)